Frequently asked questions

We also provide gift wrapping. Please see here for more details.

If you registered with a mobile phone address, you may have set up email reception from specific domains. Please disable domain reception or set up your email to receive emails from "@artdeli.net". If you are unable to receive emails from us for any other reason, there may be an error in the email address you registered. We apologize for the inconvenience, but please contact us here (info@artdeli.net) .

This is possible up to 100 days after arrival. However, please note that if the return is due to customer circumstances, the shipping fee will be borne by the customer.

Since all items are assembled by hand, we will ship them within 4-5 business days from the date of order. Depending on the operating status of the factory, it may take longer, so if you are in a hurry, please contact us (info@artdeli.net) .

Yes, it is possible. You can specify this when placing your order.

Sorry, this is not currently possible.

Shipping fee is a flat rate of 600 yen. If you purchase more than 10,000 yen, shipping is free.

The canvas is made in Belgium by Cressant, a company with 100 years of tradition. It is a high-quality product made of more than 95% cotton. The wooden frame is made of lightweight and durable synthetic pine for the M size, and MDF laminate for the other sizes, which is less likely to warp or twist.

We use a special printing method called UV printing (ultraviolet light curing) that is less likely to discolor over time. If used indoors under normal conditions, the color will not fade for 10 years.

Part of the box can be deformed and used as a display fixture. Also, since the main body is very light at about 150g (M size), it can be gently installed on the wall with double-sided tape or push pins. See here

S size: 15×15×1.5cm M size: 30×30×1.5cm L size: 57×57×1.5cm XL size: 100×100×1.5cm We can also produce original sizes, so please contact us (info@artdeli.net) .

We have a service called Ichigo Ichie. It is possible to create original art panels with simple operations. Please feel free to use it.

Please contact us at info@artdeli.net with your order number to inform us of your return.

We have many people participating, both domestic and international, famous and unknown. They agree with the ArtDeli concept and provide us with their works.

Yes. This product was created under a formal contract.

Thank you. We are always looking for creators. Please contact us here (info@artdeli.net) .

It will completely change the scenery of your life and make you like it even more. Art is like a vitamin for life.

With the theme of "Making art easier and more accessible," it was born to help more people feel closer to art and incorporate it into their lives.